Genesys – Senior Solutions Architect
I have been working with Genesys software for more than 10 years now and working in the Contact Centre industry for about 15 years. I’m currently a Senior Solutions Architect for Integ Communications. If you are interested you can read more about my work experience , my skills and abilities, some projects I have worked on and some products I have developed by clicking the corresponding links below.
Skills and Abilities
Here are some of the things I believe or have been lead to believe I do well! Read about my skills and abilities.
Work Experience
My first job in the Contact Centre industry was as a “Call Centre Statistician” and I’d be surprised if that title still existed anywhere! Click here for more work history.
Product Development
I’ve made sure I take my passion for product development (yeh mostly web apps) and incorporated that into my day job!
Projects and Achievements
Check out some of the projects I have worked on and some things I’ve been proud to achieve in my career.